New Patients-What to Expect

Getting started is simple — and we’ll walk you through it

Becoming a new patient can feel overwhelming, especially if you or your child are already struggling. Our goal is to make the process clear, respectful, and efficient. Below you’ll find exactly what to expect before, during, and after your first appointment.

Who We Work With
THERAPY SESSION

Who We Work With

We provide psychiatric evaluations and medication management for:

All care is currently delivered via in-person appointments and secure telehealth to patients located in Connecticut.

If your needs fall outside our scope of practice, we will help connect you with appropriate resources.

BENEFITS

How to Schedule Your First Appointment

You can get started in any of the following ways:

Once we hear from you, we’ll gather brief intake information and help you schedule your first visit.

First Appointment
THERAPY SESSION

Before Your First Visit

To make the most of your evaluation, you will:

For children and teens, we may request school reports or prior evaluations if relevant.

Your appointment cannot be completed without required forms — do them ahead of time and save yourself stress.

BENEFITS

What Happens During the First Visit

Your first visit focuses on understanding your concerns and history. We will typically discuss:

For children and teens, parents/guardians are usually involved for part or all of the visit.

At the end, we review:

You will have time to ask questions. You will not be rushed.

Follow-Up Care
THERAPY SESSION

What Follow-Up Care Looks Like

Follow-up visits are generally shorter and focus on:

Frequency depends on clinical need and safety considerations.

BENEFITS

Telehealth Appointment Requirements

For appointments that are provided via secure telehealth, please ensure:

You may be asked to show ID at the start of the visit.

Insurance
THERAPY SESSION

Insurance & Payment Information

We do not currently accept insurance directly.

Many patients use out-of-network benefits for partial reimbursement. Upon request, we can provide a superbill you may submit to your insurance company.

Payment is due at the time of service. HSA/FSA cards are typically accepted.

Contact your insurance provider directly to ask about out-of-network benefits.
BENEFITS

Cancellations & Missed Appointments

Your appointment time is reserved for you. To respect everyone’s time:

Full details are provided in the practice policies you sign before treatment.

This protects both you and the provider’s schedule.

Medical Emergency
THERAPY SESSION

Emergencies & After-Hours Care

We do not provide emergency or crisis services.

If you are in immediate danger or experiencing a psychiatric emergency:

For urgent mental health crises, you may call or text 988 to reach the Suicide & Crisis Lifeline.

Ready to Get Started?

If you’re interested in becoming a new patient or referring someone for care, we’re here to help.